WorkWave Terms & Conditions

Customers who initially purchase(d) WorkWave field service or fleet management products, such as PestPac®, WorkWave Service™, WorkWave Route Manager™, WorkWave GPS™, GPS Heroes™, or ServiceCEO™, are bound by and should review the Master Services Agreement and any applicable Additional Terms set forth under the heading “Master Services Agreement for Field Service and Fleet Management Products” below.

Customers who initially purchase(d) only WorkWave marketing services without purchasing field service or fleet management products, such as search engine marketing, website services, search engine optimization, or ContactUs Reviews™, are bound by and should review the Master Services Agreement and any applicable Additional Terms set forth under the heading “Master Services Agreement for Marketing Services” below.

  • Master Services Agreement for Field Service and Fleet Management Products

    • This Master Services Agreement (and, if applicable, any related Additional Terms below) applies to all customers whose initial purchase of a service from WorkWave® includes or included a WorkWave field service or fleet management product such as PestPac®, WorkWave Service™, WorkWave Route Manager™, WorkWave GPS™, GPS Heroes™, or ServiceCEO™.
    • a. Additional Terms for Marketing Services
      • These Additional Terms apply to WorkWave field service or fleet management product customers who also or subsequently purchase(d) marketing services (meaning search engine marketing, website services, search engine optimization, or other non-software marketing services).


      • 1. Additional Terms for Search Engine Marketing

        These Additional Terms apply to WorkWave field service or fleet management product customers who also or subsequently purchase(d) search engine marketing services.

        2. Additional Terms for Website Design and Search Engine Optimization

        These Additional Terms apply to WorkWave field service or fleet management product customers who also or subsequently purchase(d) website design and search engine optimization services.

        3. Additional Terms for Tracking Services

        These Additional Terms apply to WorkWave field service or fleet management product customers who also or subsequently purchase(d) tracking services.

    • b. Additional Terms for On-Premise Installed Software Products
      • These Additional Terms apply only to customers who are using an installed, self-hosted, WorkWave field service management software product.
  • Master Services Agreement for Marketing Services

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