| 11:11 Systems, Inc |
Cloud infrastructure, disaster recovery |
USA |
Customer data, backup data, application data |
| 365 Operating Company LLC (Sungard) |
Disaster recovery and business continuity |
USA |
Customer data, business continuity data |
| Acumatica, Inc. |
Cloud ERP for field service |
USA |
Customer project/service data |
| Adobe Inc. (Marketo) |
Marketing automation |
USA |
Identification and contact data (e.g. name, date of birth, email address, telephone number, title, address), Transaction information related to how individuals use Customer’s services , or IT information (e.g. IP addresses, cookie data, location data). |
| ADP, Inc. |
Payroll processing and HR administration |
USA, India, Europe, Asia Pacific\n\n(subject to customer location) |
Employee PII, payroll data, Tax withholding data |
| Adyen N.V |
Payment processor |
USA, Netherlands |
Payment card data (PAN, expiry, CVV/CVC), Cardholder name, Transaction data, Device fingerprint, Fraud signals (RevenueProtect) |
| Aida Technology Corp |
To provide AIDA’s AI Chief of Staff for sellers and workflow automation services, including follow-up \r\ngeneration, analytics, and CRM synchronization. |
USA |
User identity data (name, email address, IP address) \nBusiness contact data (email address, call transcripts, meeting notes, slack messages, calendar entries) \nMetadata (meeting duration, timestamps, deal identifiers, engagement metrics) \nCRM-linked data (account name, opportunity size, stage, tags) |
| Altair Data Resources |
Data enrichment and analytics |
USA |
Customer/marketing data, demographic data |
| Amazon Web Services, Inc. |
Cloud infrastructure, compute, storage, databases |
USA |
Customer data, application data, backups, logs |
| AnswerConnect |
Live answering / virtual receptionist |
USA |
Customer contact data, messages, job details |
| Anthropic PBC |
AI Tools |
USA |
Employee prompt data, potentially business data |
| Apollo.io |
AI sales platform |
USA |
Name, email address, telephone number, job title, employer and location. |
| Arcserve (USA) LLC (Zetta) |
Cloud backup and disaster recovery |
USA |
Business data, backup copies of customer and operational data |
| Atlassian |
Project management and documentation |
USA, Australia |
Employee data, project data, code, documentation |
| Azuga, Inc. |
Fleet telematics and GPS tracking |
USA |
Vehicle GPS location, driver behavior scores (harsh braking, acceleration, speeding), trip data, driver identification, vehicle diagnostic data |
| Bandwidth, Inc. |
Voice and SMS APIs |
USA, Belgium |
Customer contact data (phone numbers), call metadata (CDRs), call content (recordings if enabled), SMS message content |
| BCC Software, LLC |
Postal presort and document management |
USA |
Customer mailing data, contact data |
| BridgePay Network Solutions |
Payment Processing |
USA |
Contact Details: Name, email address, and phone number.\n\nBusiness Details: Job title and organization name.\n\nAddress Information: Billing and delivery addresses.\n\nPayment and Transaction Data\n\nNetwork Identifiers. USAge Statistics Cookies |
| CalAmp Wireless Network Corp |
GPS and IoT telematics |
USA |
GPS location data, vehicle/asset telematics (speed, ignition, geofence events), diagnostic data |
| CallRail, Inc. |
Call tracking and marketing analytics |
USA |
Caller phone numbers, call recordings (if enabled), call transcriptions, source attribution data, form submission data, SMS content |
| CDYNE Services, LLC d/b/a Esendex |
Voice/SMS communications; address verification (PAV) |
USA, UK |
Customer contact data, message content |
| Certinia |
Professional services automation (PSA) |
USA |
Name, email address, telephone number, business travel and expense information, professional certifications/qualifications, and utilization and skills ratings. |
| Cloudflare, Inc. |
Bot Management |
USA |
Customer data in transit, IP addresses, request logs |
| Cloudmersive, Inc. |
Document conversion and OCR APIs |
USA |
Customer document data |
| CyberSource Corporation |
Payment gateway (online card-not-present transactions) |
USA |
Payment card data (PAN, expiry, CVV), cardholder contact data, transaction data |
| DataGroomr, LLC |
Salesforce data deduplication |
USA |
CRM/customer data |
| Descartes Systems (USA) LLC |
Logistics routing and optimisation |
USA, Canada |
Customer shipment data (origin/destination addresses, contact data), route plan data, vehicle telematics data, delivery confirmation data |
| DigitalOcean, LLC |
Cloud hosting |
USA |
Customer data, application data |
| DocuSign |
Electronic signatures |
USA |
Signatory PII, document data, signature data |
| Domo, Inc. |
Business intelligence platform |
USA |
Customer/business analytics data |
| Equinix, Inc. |
Data centre colocation |
USA |
Full name, business association, email address, telephone number, title/position, location information and payment related information\n\nUnique device identification information, regional and language settings, performance data about website and online services, network provider, and IP address and associated location information. Information collected from third parties (such as Google Analytics and Google Adwords, Demandbase, Salesforce Marketing Cloud Account Engagement, and Techtarget) |
| Experian |
Credit data, identity verification and analytics |
USA, UK |
Customer/prospect credit data, identity data, business data |
| Financial Transmission Network, Inc. |
ACH payment processing |
USA |
Customer/payee banking data (account number, routing number, name), ACH transaction data, NACHA file data |
| Five9, Inc. |
Cloud contact centre platform |
USA |
Customer contact data, call metadata, call recordings, agent screen recordings, IVR transcripts, chat transcripts |
| Fivetran, Inc. |
Data pipeline and ELT |
USA |
Customer source-system data (in transit during ETL extraction), schema metadata, sync logs |
| FloQast, Inc. |
Provision of the Services and controlling access to the Services. |
USA |
PII such as first name, last name, job title, business email address, and IP address of users |
| Gearset Ltd. |
Salesforce deployment and version control |
UK |
Salesforce metadata, configuration data |
| General Counsel AI, Inc. |
AI platform for contract review, drafting, and research |
USA |
Name, addresses, email address, phone numbers and other identifiable information. |
| GEOTAB, Inc. |
Fleet management and telematics |
USA, Canada |
Vehicle telematics data (GPS coordinates, speed, harsh braking/acceleration, idle), driver identification data, vehicle diagnostic data (engine codes), trip data |
| GIACT Systems, LLC |
ACH payment verification and bank account validation |
USA |
Customer banking data (routing number, account number), account holder identifier, account validation response, ACH risk signals |
| Globalstar, Inc. |
Satellite communication and GPS tracking |
USA |
GPS location data, asset position telemetry, satellite communication metadata |
| Google LLC |
Cloud infrastructure, AI/ML services |
USA |
Customer data, application data |
| Handpoint |
Credit Card processing (Card present) |
USA, UK |
Payment card data (PAN, expiry, CVV; card-present and CNP via mobile POS), transaction data, device telemetry, merchant data |
| Hello Umi, S.L. (Landbot) |
Conversational AI chatbot for lead capture |
EU, Spain |
Prospect/lead contact data, conversation data |
| HERE Global B.V. |
Mapping services |
Germany, Netherlands |
Customer location data, geocoding data |
| HighRadius Corporation |
AR solution that will assist with collection efforts. |
USA |
Financial data, customer AR data, payment data |
| Home Data - Compact Information Systems |
Property/parcel data |
USA |
Name, gender, age, and contact information, Personal interests and hobbies;\r\nFinancial information such as household income range.\r\nInformation about transactions, such as purchases, that consumers have engaged in. |
| Infinicept |
Boarding Platform and the Back Office Portal/Merchant Portal. |
USA |
Payment card data, transaction data, merchant identity data (KYC), beneficial owner data, bank account data |
| insightsoftware.com |
Embedded analytics and reporting |
USA |
Customer reporting data, analytics data |
| Intercom, Inc. |
Customer messaging and live chat |
USA |
End-user contact data, in-app message content, conversation transcripts, user/account event data, lead/prospect data |
| InterPayments, Inc. |
Payment processing |
USA |
Payment card data, transaction data |
| Lead Intelligence, Inc. dba Jornaya / Verisk Marketing Solutions |
Lead enrichment and intent data |
USA |
Customer/prospect data, lead data, marketing signals |
| MapTiler AG |
Map tile services |
Switzerland |
Customer location data, map rendering data |
| Melissa Data Corp. |
Property Data |
USA |
Contact and demographic data, Account credentials, USAge data, Location data, |
| Microsoft Corporation |
Cloud infrastructure, productivity suite |
USA |
Customer data, application data, email address, documents |
| MongoDB, Inc. |
Database platform (Atlas) |
USA |
Customer data, application data |
| Navattic, Inc. |
Interactive product demo platform |
USA |
End-user product-tour interaction data, page view events, anonymous visitor identifiers |
| NextM2M Ltd |
IoT connectivity and SIM management |
UK |
IoT device data, SIM connectivity data, location data |
| Nylas, Inc. |
Email and calendar API |
USA |
Customer email address content, email address metadata, calendar event data, contact data |
| Olark, Inc. |
Live chat and customer messaging |
USA |
Website visitor contact data, chat transcripts, visitor session data, IP/geolocation, page-view metadata |
| OneTrust LLC |
Cookie consent and privacy management |
USA |
Website visitor consent data, privacy compliance data |
| OpenCage GmbH |
Geocoding API |
Germany |
Customer address data, location data |
| OpenEdge |
Payment processor |
USA |
Payment card data, transaction data |
| Oracle America Inc |
ERP – financial management, billing, revenue |
USA |
Financial data, transaction data, customer billing data |
| Own Company, Inc. |
Salesforce data backup |
USA |
CRM/customer data (Salesforce backup) |
| Paddle |
Payment processing and subscription management |
USA, UK |
Payment card data, subscription data, customer billing data |
| PagerDuty, Inc. |
Incident management and alerting |
USA |
Service identifier/incident data, on-call schedule, responder contact data (phone/email address for paging), incident notes |
| pardot |
Marketing automation |
USA |
Customer/prospect marketing data |
| PAY2DAY Solutions, Inc. (Authvia) |
Recurring payment processing and autopay |
USA |
Customer payment data, ACH/card data, billing data |
| Pendo.io, Inc. |
Product analytics and in-app messaging |
USA |
End-user event/usage data, page view data, feature-use telemetry, account identifier, session metadata |
| Persona |
Identity verification and KYC platform |
USA |
Customer/end-user PII (name, DOB, address, phone, email address), government ID images (passport, driver licence), selfie/biometric facial data, identity verification result, AML/PEP/sanctions screening results, device/IP signals |
| Planhat, Inc. |
Customer Success Platform |
USA |
Customer data, such as CRM data (accounts, contacts, opportunities), Support ticket data, customer email address communication, call recording transcripts and product USAge data. |
| PrintComm, Inc. |
Invoice printing and document services |
USA |
Customer contact data, billing data, print job data |
| PSPDFKit GmbH d/b/a Nutrient |
PDF SDK and document processing |
USA, Austria |
Customer document data, PDF content |
| PTV Logistics GmbH |
Route optimisation and scheduling |
USA, Germany |
Customer location data (origin/destination, geocoded addresses), route plan data, vehicle GPS traces, depot data |
| PubNub, Inc. |
Real-time messaging and event streaming |
USA |
Customer event data, real-time notifications |
| Pusher |
Real-time messaging and push notification delivery |
USA, Netherlands, UK |
Customer event data, push notifications |
| Rackspace US, Inc. |
Managed cloud services |
USA |
Customer data, application data |
| Raintank, Inc. DBA Grafana Labs |
Observability and monitoring |
USA |
Application metrics (Prometheus/OTel), distributed traces, log lines, customer-injected labels and metadata |
| Render Services, Inc. (Render.com) |
Cloud hosting platform |
USA |
Customer data, application data |
| Salesforce, Inc. |
CRM and Hosting Solution |
USA |
Customer CRM data: contact data (name, email address, phone), account/company data, opportunity/pipeline data, case/support ticket data, custom object data |
| Sigma Computing, Inc. |
Business intelligence and analytics |
USA |
Customer business intelligence query data, dashboard content, end-user identifier and access logs |
| Sinch Email API (Mailgun Technologies, Inc.) |
Transactional email delivery (SMTP/API) |
USA |
Customer email address recipient data, sender data, email address content (subject + body), delivery metadata, bounce/open/click event dataent. |
| Slack |
Team messaging and collaboration |
USA |
Employee communications data, file data |
| SnailWorks, LLC |
Direct mail tracking and analytics |
USA |
Customer mailing data, campaign tracking data |
| Snowflake |
Cloud data warehouse |
USA |
Customer data warehouse content (any data the customer loads), schema metadata, query logs |
| SolarWinds Worldwide, LLC (Loggly) |
Log management |
USA |
Application logs, customer data traces |
| Sovos Compliance, LLC |
Tax reporting and compliance |
USA |
Customer transaction data, tax data |
| Spatialcode.com |
Geospatial services |
USA |
Customer location data, mapping data |
| SurveyMonkey |
Survey and feedback platform |
USA |
Customer/employee survey response data |
| Tableau |
Data processing |
USA |
Business analytics data, customer analytics data |
| Taxjar |
Sales tax automation |
USA |
Name, address data (e.g., billing and shipping data), contact data (phone number and email address), bank account information, including bank account number and routing number, usage data and device IDs (i.e. IP address), tax identification number/status, professional details (employer, job title, etc.), customer name and unique customer identifiers, transaction history, and any other information disclosed in the TaxJar Privacy Policy. |
| Telnyx LLC |
Voice, SMS, fax APIs |
USA |
Customer contact data, call metadata |
| Telo USA Inc. |
Telephony services |
USA |
Customer contact data, call metadata, call recordings |
| Trimble Inc. (Trimble Maps division) |
Mapping and routing |
USA |
Customer location data, address data, route data |
| Twilio, Inc. |
SMS/ Voice/ Email |
USA |
Customer contact data (phone numbers, email address), message content (SMS/MMS body), call metadata (CDRs: timestamps, duration, caller/callee), call recordings (if enabled) |
| USA ePay |
Payment Processing |
USA |
Payment card data, transaction data |
| Voice for Pest |
Phone System |
USA |
Name, address, email address, phone number, a unique identifier associated with access device and/or browser |
| WorldPay |
Transaction processing |
USA |
Payment card data, transaction data |
| Zendesk, Inc. |
Customer support ticketing and help desk |
USA |
End-user contact data, support ticket content, agent notes, attachments, customer satisfaction survey data |
