WorkWave Terms & Conditions

Master Services Agreement for Field Service and Fleet Management Products

Products include PestPac®, WorkWave Service™, WorkWave Route Manager™, ServMan™, WorkWave Route Manager GPS™, GPS Heroes™, or ServiceCEO™.

This Master Services Agreement (and, if applicable, any related Additional Terms below) applies to all customers whose initial purchase of a service from WorkWave® includes or included a WorkWave field service or fleet management product.


  1. Additional Terms for Marketing Services

    These Additional Terms apply to WorkWave field service or fleet management product customers who also or subsequently purchase(d) marketing services (meaning search engine marketing, website services, search engine optimization, or other non-software marketing services).

    1. Additional Terms for Search Engine Marketing

      These Additional Terms apply to WorkWave field service or fleet management product customers who also or subsequently purchase(d) search engine marketing services.

    2. Additional Terms for Website Design and Search Engine Optimization

      These Additional Terms apply to WorkWave field service or fleet management product customers who also or subsequently purchase(d) website design and search engine optimization services.

    3. Additional Terms for Tracking Services

      These Additional Terms apply to WorkWave field service or fleet management product customers who also or subsequently purchase(d) tracking services.

    4. Additional Terms for Instant Website Builder / Website Builder Services

      These Additional Terms apply to WorkWave field service or fleet management product customers who also or subsequently purchase(d) Instant Website Builder / Website Builder services.


  2. Additional Terms for On-Premise Installed Software Products

    These Additional Terms apply only to customers who are using an installed, self-hosted, WorkWave field service management software product.


  3. Additional Terms for WorkWave Route Engine as an embedded service for Authorized Resellers

    These Additional Terms apply to WorkWave authorized resellers who are reselling WorkWave Route Engine as an embedded service.

Agreements that apply to all customers who subscribe for WorkWave Payments™ services.

  1. WORKWAVE PAYMENTS TERMS OF SERVICE SUB-MERCHANT AGREEMENT (between WorkWave LLC and Sub-Merchant)

  2. MERCHANT SERVICES AGREEMENT FOR SUB-MERCHANTS (between Worldpay, LLC and Member Bank and Sub-Merchant in connection with the Agreement between Sub-Merchant and WorkWave LLC, for processing greater than $1,000,000 USD in Visa or Mastercard transaction volume)

Master Services Agreement for Marketing Services

This Master Services Agreement (and, if applicable, any related Additional Terms) applies to all customers who initially purchase(d) only WorkWave marketing services without purchasing field service or fleet management products, such as search engine marketing, website services, search engine optimization, or ContactUs Reviews™.


  1. Additional Terms for Search Engine Marketing

    These Additional Terms apply to WorkWave marketing services customers who purchase(d) search engine marketing services.


  2. Additional Terms for Website Design and Search Engine Optimization

    These Additional Terms apply to WorkWave marketing services customers who purchase(d) website design and search engine optimization services.


  3. Additional Terms for Tracking Services

    These Additional Terms apply to WorkWave marketing services customers who purchase(d) tracking services.


  4. Additional Terms for Field Service and Fleet Management Software Products

    These Additional Terms apply to WorkWave marketing service customers who subsequently purchase(d) field service or fleet management products, - (such as PestPac®, WorkWave Service™, WorkWave Route Manager™, WorkWave Route Manager GPS™, GPS Heroes™, or ServiceCEO™).


  5. Additional Terms for Instant Website Builder / Website Builder Services

    These Additional Terms apply to WorkWave marketing services customers who purchase(d) Instant Website Builder / Website Builder services.

This Free Trial Agreement applies to all customers who are using any free trials of any WorkWave software products.

WORKWAVE FREE TRIAL AGREEMENT