WorkWave® Invoicing & Payments
Frequently Asked Questions
What happens if I have a question regarding my bill?
Please e-mail any discrepancies to firstname.lastname@example.org to ensure we can accurately review your request. A representative from our team will be in touch as soon as possible. You will receive a case number in response to your e-mail for your reference.
What is the mailing address for payments?
WorkWave, Attn: Billing Department, 101 Crawfords Corner Road, Suite 2511, Holmdel, NJ 07733
How can I obtain a copy of my Agreement or Terms and Conditions?
Please send an email with your request to email@example.com. Please note all requests can take up to 5-7 business days.
How can I make changes to my license/user count?
Any changes to your account should be managed via your Sales Representative. You can reach the Sales Team at 1-800-762-0301 Option 4.
I have a Support related question to my WorkWave software, how can I get help?
Please contact WorkWave’s Support department directly at 1-800-762-0301 Option 3.
How can I request to cancel my account?
Per WorkWave’s Terms and Conditions, all cancellation requests must be submitted in writing 45 days in advance of renewal date (if applicable). Requests should be sent via e-mail to firstname.lastname@example.org.