Leverage is the ability to influence a system or environment, in a way that multiplies the your efforts. Better said, it is investing the right amount of effort, through the proper channel, to yield greater returns for your business. For small businesses, there is no greater leverage than your people. But with so much riding on the line, delegating may seem like a scary first step...

Losing a customer is never easy. You never want that unexpected phone call or email, where a customer informs you that they no longer need your services. But as frustrating as it may be – it is unavoidable. It can also be a valuable learning tool that you can use to help improve your business. Here are 3 steps every business should follow when re-engaging lost customers...

The world is changing. At one time, networking your business consisted of running into someone you knew or wanted to know around town. It meant introducing yourself and telling someone about your lawn care business. It was conversations over coffee or at the hardware store. Being in the right place at the right time to spread the word about the products and services you offer...

Price increases can be a tricky subject. On one hand, it is a powerful strategy that can help improve your company’s bottom line. On the other, it can become a point of contention among your customers, potentially causing them to evaluate alternative cleaning providers. By implementing a well-thought out strategy, you can effectively increase prices without jeopardizing your customer base. Here are 4 tips to help you along the way...

The vast majority of lawn and landscape businesses are generating most of their revenue between April and October. Make sure you’re using your “downtime” wisely by properly preparing your business for the springtime rush...

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