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Account Management

Stop sifting through information - stay ahead of the game and focus on making smarter decisions to grow, evolve and scale your business.

Click through the flowchart below to see how WorkWave Service optimizes operations at every stage.

All of Your Information
IN ONE PLACE

Whether servicing residential customers at a single location, or large commercial accounts with numerous locations and contacts. WorkWave Service provides one unified system of record, helping you manage your business from one concise solution. From customer history to service information to lead management, WorkWave Service gives users access to pertinent information, only a few clicks away.

Actionable Information At Your Fingertips

Reduce paperwork, streamline processes, and boost office productivity with one seamless field service software.

One unified system of record
ONE UNIFIED SYSTEM OF RECORD
  • Access pertinent information from any location
  • Gain total transparency into customer, work order, and historical service information
  • Quickly add leads, manage opportunities, and create agreements
Manage multiple divisions & locations at once
MANAGE MULTIPLE DIVISIONS & LOCATIONS AT ONCE
  • Comprehensive support for multiple office locations or franchises
  • Segment your business based on your needs
  • Streamline reporting and analysis
Build service packages
BUILD SERVICE PACKAGES
  • Create customized service offerings and packages tailor-made for your business
  • Seamlessly create, print, and send estimates to customers
  • Track materials and products used during the job
Automate your processes
AUTOMATE YOUR PROCESSES
Gain better visibility into your workday
GAIN BETTER VISIBILITY INTO YOUR WORKDAY
  • Real-time GPS vehicle tracking allows you to monitor vehicle location and driver behavior
  • Instant access into job status from the field
  • Robust KPI reporting to assess operational performance and other business metrics
Keep customers informed
KEEP CUSTOMERS INFORMED
  • Send automated service reminders, overdue payment notices, or other important updates
  • Issue one-time and recurring communication
  • Set custom notification frequencies

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Field Service Predictions For 2019

Prepare your field service business for 2019 with predictions for the lawn & landscape, HVAC, and cleaning industries.

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