Questions to Ask When Buying Fleet Management Software

Searching for the right Fleet Management software solution can seem like an overwhelming task. With so many options and factors to consider, how do you ensure you make the right decision for your company? Capterra, a software review site, recently compiled their suggestions of the most important questions to ask during your search.

Curious how WorkWave Route Manager stands up to Capterra’s standards? Keep reading!

1. Is the software a good fit for my company?

Our routing software was designed to suit a wide variety of industries, from home delivery, field services, utilities and more. It can be used by operations of all sizes! There is no problem too big or small that our smart routing algorithm can’t solve. So whether you plan for one vehicle or one hundred, have complicated scenarios, do pickup/drop offs - Route Manager can help you save time, save money, and increase efficiency from day one.

2. Is it easy to use?

Running a business is difficult enough, managing your fleet’s routes shouldn’t make things more complicated. Luckily, WorkWave Route Manager is easy to set up and even easier to use. You’ll be up and running in just one day, zero IT assistance needed!

Here are some other features that will guarantee to make your day run easier:

  • Drag-and-drop orders
  • Dispatch routes directly to your drivers’ smartphone
  • Analytics dashboard
  • GPS tracking that gives live ETA updates
  • Driver arrival/departure confirmation

3. Is the customer service/support good?

We’ll let some of our customers field this question!

“Our company was new to delivery and had many requirements for a routing program. Workwave has met all of them. They are a fantastic company to work with. Not only do they have wonderful customer service, but they are always on top of new technology changes to ensure their application is one of the best.” - Tiffany, FitLife Foods

“Unmatched excellent support that tries to understand and accommodate your specific needs. Have not met another software company with this type of support!” - Joris, CEO; MarleenKookt

4. Can fleet management software grow with your business?

WorkWave Route Manager is designed to serve fleets of all sizes, from one-vehicle operations to large companies with a large fleet of trucks.

Plus, the APIs allow for increased scalability. As your operation grows and customer demands increase, integrating Route Manager into your customer database (CRM, ERP, OMS, etc.) enables faster problem solving and increased efficiency.

5. What’s made in house?

From programming to customer support and beyond, everything related to WorkWave Route Manager and GPS is handled in house.

6. What’s the company’s reputation?

WorkWave Route Manager boasts a 4.5 star rating on Capterra Capterra and was even named a Fleet Management Software leader by G2 Crowd.

7. What’s your ELD mandate compliance solution?

The ELD Mandate went into effect in late 2017 and our team was well prepared! WorkWave GPS features a Hours of Service (HoS) solution that will keep your company compliant with all aspects of the ELD Mandate.

Ready to take the next step towards buying route planning software? Our 2018 Buyer’s Guide is filled with everything you need to make an educated and profitable decision!

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