How to Use Route Planning and GPS Tracking to Take Control of the Last Mile

What do you do when your drivers leave for the day? Do you cross your fingers and hope everything works out? Or are you following their progress to keep your operations running smooth?

Without a smart route planning software helping you behind the scenes, most business would agree that it’s a guessing game. You might find yourself relying on phone calls or text messages to have insight into where your drivers are. Which can eat up a lot of your time, especially when you’re busy and focusing on other tasks.

Having the ability to plan your resources efficiently and then track them in real-time makes it easier for you to manage your route plans in one place. You can gain control with the added visibility and automatic updates - and contribute to improving the end customer’s experience. Access to data from the road, if analyzed at the end of the day, can give businesses a good idea on how the original plan was met.

So now, you can compare the planned vs. actual route and make data-driven decisions. Here are a few things you can do when you combine route planning and GPS tracking:

  • Eliminate “blind spots” between what happens when a driver leaves an order and shares live ETAs based on real-time GPS location which is updated every minute.
  • Trigger more accurate updates to customers based on current location, like when the driver is on their way or if the arrival time has changed (through 3rd party providers like Twilio).
  • Review complete analytics dashboard to analyze performance and determine if the plan needs to be adjusted.
  • Improve communication among your internal team - when you share “read only” access everyone can check in on what stops have been completed, where a driver is and when they will arrive.

WorkWave Route Manager makes enterprise-level software accessible to companies of any size. Intuitive and easy to use, Route Manager will transform your operation and put you on the track to increased revenue and customer satisfaction. We’ve even been recognized as a Top Routing Solutions Provider by Logistics Tech Outlook, check out their full feature!

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