Analyzing Route Plans to Improve PerformanceGet Started
Improve your fleet’s performance with WorkWave® Route Manager. Gain insight into your operations, see where you are falling short, discover areas of opportunity and more so that you can make more strategic moves. Analyze your results based on real data from your so that you can improve and optimize your multi stop route plans.
Get the complete picture — compare the “planned” route to “actual” route details to know how your team matches up against your plans each day. Easily access your Analytics Dashboard to review metrics like: which drivers are arriving late, who is deviating from the plan, drivers’ average idle time, the capacity of your vehicles and more. You’ll be able to identify issues and trends to help you make necessary adjustments to future planned routes.
With a better plan in place, everyone wins — you, your drivers, and best of all, your customers.
Improve Driver Efficiency
When you have real-time visibility over driver Live ETAs and access to the analytics dashboard, you can make adjustments that improve driver efficiency. With better plans in place, you’ll have fewer questions for your mobile workforce, allowing drivers to stay focused and on schedule. View live ETAs and capture real-time updates that are synced from the road to the office so that you can answer immediate questions like: When will my driver arrive? Where is my driver now? Then automate important metrics or download time in, time outs, proofs of delivery and other details. With this information available planners can build more trust with drivers, recognize when employees may need additional coaching to help them stay on schedule, and make impactful changes to route plans.
Improve Customer Satisfaction
Easily access important route metrics within our software that help you address any issues in route plans and as a result, improve customer satisfaction with on-time arrivals. Now you can review and evaluate trends to uncover and resolve problem areas. Is the driver always running late? Are certain times of day more problematic in a specific area? Was enough time allotted for each stop? Do certain customers require more attention? Identifying trends like these help you improve route plans, driver performance and customer satisfaction, making you the hero!
Make Your Life Easier!
With WorkWave Route Manager, you can avoid customer service issues and prevent frustrated drivers. Give read-only access to sales reps and CSRs so that they can view Live ETAs, confirm service or delivery to settle any customer disputes, and react in real-time. Then at the end of the day, you can review your results and take action to minimize frustration for future plans - like adjust time windows if they are too short or too long. Make better business decisions for better operations – and quickly generate the KPI reports that your boss will appreciate!
Take the guesswork out of multi stop route planning with our software. WorkWave Route Manager makes you a pro!