Superior mobile application, sales assistant module and RouteOp routing tool cited as key differentiators of WorkWave’s PestPac software.
Neptune, NJ, October 4, 2016 – WorkWave, a leading provider of cloud-based software solutions for the field service and “last mile” delivery industries, announced today that Burns Pest Elimination has adopted WorkWave’s PestPac software.
Burns Pest Elimination was in search of new software that would expand with its rapid growth and meet its demands. Burns was able to get all the functionality they were looking for and more with PestPac, equipping over 100 of their technicians with the PestPac Mobile app which helped the company go paperless. Burns also plans to implement RouteOp, leveraging WorkWave's proprietary routing algorithm to help them schedule efficiently, and Sales Assistant, which will allows Burns’ customers to purchase service online.
“As a family-owned operation with its third generation entering the workplace, we knew we needed a more advanced system to not only keep our workforce happy, but to better compete and succeed in our industry,” said Debbie Stowers, director of business operations at Burns Pest Elimination. “We were looking for a flexible partner with high-quality, cost-effective solutions that could scale and grow with our business. WorkWave’s PestPac software met all our criteria.”
PestPac offers pest control companies a variety of solutions that can increase efficiency, reduce operating costs and improve customer satisfaction. PestPac has helped Burns improve performance in the office and out in the field with increased data accuracy, lower administrative costs, and has improved service by allowing technicians and office staff to stay focused on customers.
“We have invested heavily in recent years to scale our organization, improve our processes, and enhance PestPac with industry leading functionality that helps clients improve office efficiency, enhance productivity in the field and improve the effectiveness marketing and sales activities, which is a big reason that Burns decided to partner with WorkWave” said Chris Sullens, CEO of WorkWave. “Burns Pest Elimination is already an influential leader in the industry. Not satisfied, they truly wanted to take their business to the next level and I’m proud and excited that they selected our PestPac software application as the technical platform to fulfill that goal.”
WorkWave is a fast-growing leader in field service and “last mile” delivery software – a $45+ billion market worldwide. The company connects all aspects of its clients’ businesses through its tightly integrated, mobile-first suite of software solutions, which include PestPac, WorkWave Service, Service CEO, WorkWave Route Manager, WorkWave GPS, WorkWave Marketing and ContactUs. WorkWave’s solutions provide its 9,000+ clients with an unprecedented level of business insight and information, enabling them to increase revenue per employee and provide a five-star customer experience. Founded in 1984, WorkWave has been recognized with multiple awards for its outstanding growth and culture, including the Inc. 5000, SmartCEO Future 50, and Best Places to Work in New Jersey. For more information, visit www.workwave.com.
About Burns Pest Elimination
Burns Pest Elimination has been a leading provider of pest services in Arizona and Las Vegas since 1983. Burns Pest Elimination is a pioneer in bed bug elimination techniques, becoming the first in Arizona to operate a division devoted to locating bed bugs using specially trained canines and treating them through both traditional methods and the company’s specially designed Enviro-heat treatment. Today the company owns 11 rescued canines that receive ongoing training from an expert police dog trainer. Burns is especially proud of its high level of employee engagement, with the first person hired in 1983 still an employee of the growing company.