WorkWave Chief Revenue Officer promoted to Chief Operating Officer, Aligning Marketing, Sales and Service to Accelerate Customer Service Enhancements and Drive Business Growth
Neptune, N.J. (October 22, 2015) – WorkWave® (www.WorkWave.com), a leading provider of cloud-based field service management and “last mile” fleet management software solutions, today announced the promotion of Shawn Cantor to Chief Operating Officer. As Chief Operating Officer, Mr. Cantor will expand his current responsibilities to include Marketing, Sales and Customer Service.
“As we continue to grow and scale the operation, alignment between the marketing messaging, sales conversion, client onboarding and retention are more critical than ever,” said Chris Sullens, president and CEO of WorkWave. “Shawn brings a unique skill set that spans sales, operations and service and has proven to be both a phenomenal partner to me and a key asset for WorkWave over the last 18 months. Expanding his responsibilities will allow us to take full advantage of his skills and experience and allow us to increase the positive momentum we have in the business today.”
"It's an exciting time at WorkWave - we're reaching an inflection point in our business where we can truly differentiate our offerings and drive further success for our customers” says Cantor. “By combining all of our customer focused departments under one reporting structure, I can ensure our clients get a world class experience." Cantor adds. "Chris has assembled a smart, energetic and passionate team that drives an incredible culture at WorkWave. This move positions us for even greater heights in 2016 and beyond."
Prior to WorkWave, Shawn held executive positions with ReachLocal and previously JAC Media - a company he founded that ultimately became the foundation of ReachLocal's SMB client base. Shawn earned a Bachelor of Science in Economics and Finance from the State University of New York College at Buffalo.
WorkWave, (formerly Marathon Data Systems) is a fast growing leader in the massive industries of field service management and “last mile” fleet management software – a $45+ billion market worldwide. The company connects all aspects of a field service or “last mile” transportation company’s business through its tightly integrated, mobile-first suite of software solutions, which include WorkWave Marketing, ContactUs.com, WorkWave Service, WorkWave Fleet, WorkWave GPS, WorkWave Analytics and PestPac. This comprehensive offering provides its 8,000+ customers with an unprecedented level of insight and information about their business that allows those businesses to delight their end-customers at every touch point and supercharge their business. Founded in 1984, WorkWave has been recognized with multiple awards for its outstanding growth and culture, including the Inc. 5000, SmartCEO Future 50, and Best Places to Work in New Jersey. For more information, visit www.workwave.com.